We hope this article on “ Why does Premiere Pro say media offline?” was useful to you and help you solve the mystery of the Media Offline error. If you need more information or want another in-depth tutorial to resolve the issue, read our in-depth relinking guide here: In this video, we look at why Premiere Pro says media offline and look at our tutorial on how you can relink missing media. That’s how to resolve the question “Why does Premiere Pro say media offline?”. Read Next: How to remove background noise in Premiere Pro Then repeat the second step to ensure you’ve reconnected the correct file.
Right-click on the incorrect file in your Project Panel and select Replace Media. Or, if you have connected to the wrong file or another proxy file you can simply update this. It’s good to check to ensure you linked back to the correct file. Your newly linked files should be fine, but to ensure they are linked correctly to your project you can go back and check. Read Next: How to clear cache in Premiere Pro Finally, verify the files You may need to do this for each missing file individually. so an easy way to avoid this issue will be to first convert videos which got MPEG container or one with a variable frame rate using shutter encoder or handbrake.NOTE: If you got the Media Offline error because you moved the folder to a different area on your computer, there’s a chance it will relink any other videos missing, but entirely depends on your folder structure. So, the culprit for causing this issue may be this video shot from iPhone as they use a variable frame rate and MPEG container. but an easy way to do this is that as the clip is still in the timeline we can use the "show duplicate clip" option so we can easily cut out the original clip and replace the clip.Īnother one of my findings which I am not sure is that I only faced this issue after adding a video shot from my iPhone. you need to manually sync the clip which is facing this bug with the original clip. So these are my finding, is there a fix for it? currently, no fix is available for this. the shade of this media offline graphics is different from the original media offline graphics.Īnother thing I noticed is that the name bar of the clip shown in the timeline is in a different shade of red.Īnd lastly, on the timeline, on these graphics we can see a question mark.Īnd if you head over to color, the clip is represented with a question mark and the difference from the regular clip is that below the clip there is no format information.
So the thing is that it is not a graphic that shows media offline when our media get offline in a regular sense. Before we start I want to share something that is this is a bug, this is not something that is happening because of using render cache, or any sort of caching, also the clip is still on the hard disk and even other parts of the clips which I am using is still playable.
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